Emergency HVAC: What to Do When Your System Fails

True HVAC Emergencies

Call immediately for:

• Gas smell - Turn off gas, evacuate, call gas company first
• Carbon monoxide alarm - Evacuate, call 911
• Electrical burning smell - Turn off power, evacuate
• Water flooding from unit - Turn off system to prevent damage

Urgent But Not Emergency

Same-day service appropriate:

• AC fails during heat wave
• Heating fails with vulnerable occupants (elderly, infants)
• System making dangerous sounds

Can Wait for Normal Hours

• AC not as cold as usual
• Furnace not quite reaching temperature
• Strange but not dangerous sounds
• Gradual performance decline

While Waiting for Help

No AC in Heat:

• Close blinds on sunny side
• Use fans
• Stay hydrated
• Open windows at night
• Go to air-conditioned location if necessary

No Heat in Cold:

• Use space heaters safely (keep away from combustibles)
• Close off unused rooms
• Seal drafts with towels
• Dress warmly, use blankets
• NEVER use oven or stovetop for heating

Preventing Emergencies

Most HVAC emergencies are preventable with:

• Annual professional maintenance
• Regular filter changes
• Addressing small issues before they grow
• Knowing your system's age and condition

When to Call Us

We're available 24/7 by phone. Our technicians can assess your situation and advise whether you need immediate service or can safely wait.