Understanding HVAC Warranties: What's Covered and What's Not

Types of HVAC Warranties

Manufacturer Warranty

• Covers defective parts
• Usually 5-10 years on parts
• May include longer coverage on compressor/heat exchanger
• Requires professional installation

Labor Warranty

• Covers installation work
• Typically 1-2 years
• Provided by installing contractor
• Varies by company

Extended Warranty

• Optional additional coverage
• Can extend parts and labor coverage
• Usually purchased at installation
• Third-party or manufacturer programs

What's Typically Covered

• Defective parts and components
• Manufacturing defects
• Compressor failure (often 10+ years)
• Heat exchanger cracks (often 10-20 years)

What's Usually NOT Covered

• Normal wear and tear
• Damage from lack of maintenance
• Improper installation (by previous contractor)
• Power surge damage
• Refrigerant (the material itself)
• Diagnostic fees
• Labor (after initial period)

How to Protect Your Warranty

• Register your equipment - Required by most manufacturers
• Keep maintenance records - Proof of proper care
• Use licensed contractors - DIY repairs void warranties
• Save receipts - For maintenance visits
• Read the fine print - Know what's required

Important Details

Registration Deadlines

Most warranties require registration within 60-90 days of installation. Miss this and your warranty may be reduced.

Maintenance Requirements

Many warranties require annual professional maintenance. Keep records!

Transfer Policies

If you sell your home, some warranties transfer to new owners, others don't.

Our Approach

We handle warranty claims for equipment we install. For other systems, we can diagnose the issue and help you navigate the warranty process.